Does your business website need an AI chatbot?
, 5 min read
What AI chatbots can and can’t do for a small business, what they cost to run, and how to set one up safely.
AI chatbots built on ChatGPT, Gemini or Claude can now answer customer questions in plain language, including Hindi, Gujarati and Hinglish. For many small businesses they save hours of repetitive replies.
What a good chatbot does
- Answers common questions about prices, timings, delivery and services
- Works 24/7, including weekends and festivals
- Collects the visitor’s name and number for serious enquiries
- Hands over to you on WhatsApp when a human is needed
What it shouldn’t do
It shouldn’t invent prices or promises. We restrict our chatbots to your own information and tell them to say “I’ll check with the team” when unsure.
Running cost
Free tiers from Google Gemini and Groq are enough for many small sites, and paid models typically cost a few hundred rupees a month at small-business volumes. We add limits so there are no surprise bills.
Try the assistant on this website: it answers questions about our own services. We can build the same for your business.
Want us to do this for you?
AI chatbots & automation, from ₹24,999
A chatbot on your website or WhatsApp that answers customer questions 24/7 from your own information.